Community Feedback

Citizen Survey

To better serve our community, the Officers of the St. John Police Department would greatly appreciate your participation in our Citizen Survey. Your feedback is invaluable in helping us improve our police services.

Take the Citizen Survey Now – the online form is available.
Comments, Compliments & Complaints Regarding Employee Conduct

The St. John Police Department values community feedback regarding the performance of our officers and staff. Commendations are always shared with employees to recognize their excellent service. We also take allegations of misconduct seriously and investigate all complaints thoroughly.

How to Provide Feedback:

Commendations and Comments:

You can submit commendations or comments to any supervisor in person, by telephone, mail, or online.

Complaints or Allegations of Misconduct:

Complaints can be submitted in the following ways:

In Person: Contact the on-duty Shift Supervisor at the St. John Police Department.
By Telephone: Call 314-427-8700, ext. 5. For after hours, call the St. Louis County Dispatcher at 636-529-8210 (non-emergency number) and request to speak with the on-duty supervisor.
By Mail: Send your feedback to:

St. John Police Department
8944 St. Charles Rock Road
St. John, MO 63114

Your feedback helps us maintain high standards of service and accountability. Thank you for taking the time to share your experiences and suggestions with us.